How Fragnova collects, uses, and protects your personal information.
Fragnova Pty Ltd (ABN 42 987 654 321) ("Fragnova", "we", "us", or "our") operates the website fragnova.info. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or interact with our services. We are committed to complying with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
By using fragnova.info, you consent to the practices described in this Privacy Policy. If you do not agree with the terms of this policy, please do not access the website.
We may collect the following categories of personal information:
We do not collect sensitive information such as health data, financial account details, or government identifiers unless specifically required and with your explicit consent.
We collect personal information in the following ways:
We use the personal information we collect for the following purposes:
We will not use your personal information for purposes other than those listed above without your prior consent, unless required by law.
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:
Your personal information is stored on secure servers located in Australia. We implement appropriate technical and organisational measures to protect your information against unauthorised access, alteration, disclosure, or destruction. These measures include encryption, access controls, and regular security assessments.
While we take all reasonable precautions, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security of your information.
We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Newsletter subscriber data is retained until you unsubscribe. Tournament registration data is retained for 12 months following the relevant event. Contact form submissions are retained for 24 months.
Under the Privacy Act 1988 (Cth) and the Australian Privacy Principles, you have the right to:
To exercise any of these rights, please contact us using the details in Section 10 below.
Our website may contain links to third-party websites, including game developer sites, esports organisations, and social media platforms. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies before providing any personal information.
Fragnova is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately and we will take steps to delete it.
If you have any questions, concerns, or requests regarding this Privacy Policy or our handling of your personal information, please contact our Privacy Officer:
We will respond to all privacy enquiries within 30 days. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC).
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will post the updated policy on this page with a revised "Last updated" date. We encourage you to review this policy periodically. Continued use of fragnova.info after any changes constitutes your acceptance of the updated policy.